Location : Manila, Philippines (Onsite)
Employement Type : Full-Time
Experience Required : Minimum 5 years
Industry : BPO / Contact Center / Customer Experience / Sales
Role Overview :
We are seeking a high-performing and motivated BPO Sales Team Leader to lead and grow our sales function in Manila. The ideal candidate will have a strong track record in driving B2B sales within the international BPO sector and will play a critical role in achieving our revenue goals by leading a team of sales professionals.
Key Responsibilities :
- Lead, coach, and manage a team of BPO sales executives focused on acquiring international clients
- Develop and execute sales strategies to generate leads, qualify prospects, and close new business opportunities
- Set and monitor sales targets and KPIs to ensure team performance aligns with organizational goals
- Build and maintain strong relationships with prospects and clients, primarily in US, UK, ANZ, and other global markets
- Collaborate with solution architects and delivery teams to design tailored proposals and presentations for clients
- Monitor market trends, competitor activity, and client feedback to refine go-to-market strategies
- Manage and report on the sales pipeline, forecasts, and results using CRM tools and dashboards
- Participate in client meetings, pitches, and negotiations to support deal closures
- Continuously train and develop the sales team to improve performance and maintain high standards
Requirements :
- Minimum 5 years of experience in sales leadership or business development within the international BPO industry
- Proven track record of acquiring and growing international BPO clients (customer service, back-office, tech support, etc.)
- Strong understanding of the BPO landscape, delivery models, and value propositions
- Excellent communication, negotiation, and leadership skills
- Experience working in a fast-paced, target-driven sales environment
- Familiarity with CRM systems and sales performance tools
- Bachelor’s degree in Business, Marketing, or related field preferred
- Willingness to work onsite in Manila and travel occasionally as required
What we offer :
- Competitive base salary and performance-based incentives
- High-impact leadership role with career growth potential
- Opportunity to work with global clients and high-value BPO projects
- Dynamic and collaborative work culture